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An online platform for resolving disputes between is available at http://ec.europa.eu/consumers/odr consumers and businesses at EU level (ODR platform). The ODR platform is interactive and multilingual website with one-stop shop for consumers and entrepreneurs seeking out-of-court service settlement of a dispute regarding contractual obligations arising from an online sales contract or a performance contract services (more information on the platform’s website or at the website of the Office of Competition and Consumer Protection:
https://uokik.gov.pl/spory_konsumenckie_faq_platforma_odr.php